Q & A

  1. What is ISO/IEC 27018? ISO/IEC 27018 is an international standard that outlines guidelines for protecting PII in the cloud. It provides a set of controls and recommendations for cloud service providers to ensure the privacy of individuals' information.
  2. Who does ISO/IEC 27018 apply to? This standard primarily applies to cloud service providers (CSPs) that process PII. It outlines specific measures and controls for CSPs to adopt in order to protect the privacy of individuals whose data is stored or processed in the cloud.
  3. What are the key principles of ISO/IEC 27018? The standard focuses on principles such as transparency, consent, control, and accountability. It emphasizes informing customers about how their data is handled, obtaining their consent for processing, giving them control over their information, and holding the CSP accountable for compliance.
  4. How does ISO/IEC 27018 relate to other information security standards? ISO/IEC 27018 aligns with the broader ISO/IEC 27001 standard, which is a framework for an information security management system (ISMS). Organizations can use both standards together to establish a comprehensive approach to information security in the cloud.
  5. What are some specific controls outlined in ISO/IEC 27018? Controls in ISO/IEC 27018 include requirements for data access, data isolation, encryption, transparency in processing, notification of data breaches, and compliance with applicable laws and regulations related to privacy.
  6. How can organizations demonstrate compliance with ISO/IEC 27018? Organizations can undergo third-party audits and certification processes to demonstrate compliance with ISO/IEC 27018. This can provide assurance to customers and other stakeholders that the organization is following the standard's guidelines for protecting PII in the cloud.
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